Service Advisories

Concern: Possible damage to the wheel speed sensor and the wheel speed sensor wiring harness.
Vehicles: 2009 and 2010 model year Dodge Ram 1500 series pickup trucks

Subject: Lockout
Update: Procedure for releasing power trunk latch when keys are locked in the trunk and alarm has disabled the power trunk release button
Vehicle: 2011 model year Hyundai Sonata

Concern: Damage to the drivetrain if the vehicle is towed on the front drive wheels.
Vehicle: 2011 model year Ford Explorer, two wheel drive models

Concern: Damage to the drivetrain if the temporary spare tire is installed on the front drive wheels.
Vehicles: 2006-2011 Honda Civic Si, Sedan and Coupe models

Concern: Possible damage to air suspension compressor when jacking.
Vehicles: 2005-2009 Land Rover LR3, 2010-2011 Land Rover LR4, 2006-2011 Range Rover Sport models

Concern: Procedure for releasing power trunk latch when the keys are locked in the trunk and the battery is dead.
Vehicles: 2011 and 2012 model year Kia Optima

Concern: Possible damage to rear brake lines can be done when securing the vehicle using wheel straps.
Vehicles: 2011-2012 Ford Edge, 2011-2012 Ford Explorer, 2009-2012 Ford Flex, 2010-2012 Ford Taurus, 2010-2012 Lincoln MKS, 2009-2012 Lincoln MKT, 2011-2012 Lincoln MKX

Concern: Damage to the drivetrain if the temporary spare tire is installed on the wrong axle and/or without deactivating the All-Wheel-Drive on models equipped with automatic transmissions.
Vehicles: 2000 – 2012 model year Subaru vehicles

Concern: Damage to the unibody frame structure if the wrong location is used to pull or secure the vehicle during towing and recovery operations. Please note this updated procedure in all 2010-2012 AAA/CAA Towing & Service Manuals
Vehicles: 2010 – 2012 Chevrolet Malibu

Concern: Alternate vehicle entry procedure – The Chevrolet Cruze may be equipped with door lock buttons which are not accessible with the strip and string method listed on page GM-36 of the AAA/CAA lockout manual. Some technicians have expressed difficulty with using both the GM-36 procedure and the alternate procedure found on GM-38. An alternative procedure was developed to unlock this vehicle. View the video version – PC / Windows Phone.
Vehicles: 2011 – 2012 Chevrolet Cruze

Concern: Intermittent No Start and/or Intermittent Remote Keyless Entry Function.
Vehicles: 2011 Dodge/Ram Pickups; 2011 Dodge Challenger; 2011 Dodge Caravan; 2011 Chrysler Town & Country; 2011 Dodge Durango; 2011 Jeep Grand Cherokee

Concern: Damage to Battery State of Charge (SOC) Sensor
Vehicles: 2010 and Newer Honda and Acura Models

Concern: Vehicle will start and idle but will not accelerate
Vehicles: 2002-2009 Camry, 2009- 2011 Matrix, 2009-2012 Corolla XRS, 2004-2008 Rav4, 2001-2007 Highlander, 2005-2010 Scion tC, 2008-2012 Scion xB, 2009-2010 Pontiac Vibe

Concern: Retrieval of keys locked in the trunk
Vehicles: 2008-2014 VW Eos, 2011-2014 VW Jetta Sedan, 2011-2014 VW Passat Sedan Models

Concern: Intermittent No-Crank Condition
Vehicles: 2006-08 Dodge 1500-3500 Ram pickup trucks, 2007-08 Chrysler Sebring, Dodge Avenger, Dodge Caliber, Dodge Nitro, Jeep Compass, Jeep Patriot, Jeep Wrangler, 2008 Jeep Liberty and Jeep Cherokee models.

Concern: Crank, No-Start
Vehicles: 2001-2004 Honda Civic

Subject: Towing and Recovery
Update: Safety procedure when using an eyebolt for loading or unloading from a car carrier
Vehicles: All vehicles requiring the use of an eyebolt.

Subject: Jump Start Procedures for a Discharged Integrated 12 Volt Battery
Vehicles: 2017 and newer Hyundai Ioniq

Subject: Towing and Recovery
Update: Dial and button shifters – common shift interlock override locations
Vehicles: Chrysler, Ford, Jaguar, Land Rover, Lincoln, Ram vehicles

Subject: Jump Start Procedures for a Discharged Dual Series 6 Volt Battery System
Vehicles: Some 2007-2016 Volkswagen Eos

Subject: Jump Start Procedures for Toyota Hybrids
Vehicles: 2013-2018 Toyota Avalon, 2008-2018 Toyota Camry, 2004-2018 Toyota Prius

Subject: Battery Service/Jump Start Procedures for Mazda i-ELOOP
Vehicles: 2014 and newer Mazda 3, 2014 and newer Mazda 6, 2014 and newer Mazda CX-5

Subject: Best Practices for Keep Alive Memory (KAM) Units
Vehicles: All vehicles

Subject: Best Practices When Keys are Missing or Electronic Key Malfunctions
Vehicles: All vehicles

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