Updated E-Learning Program: AAA Member Care

An updated version of the AAA Member Care e-learning program is now available to all clubs using the AAA Institute Learning Management System. This large update features all new content including new video scenarios, engaging interactions, and an intuitive course design.

Read more

We’ve Changed Our Links, Update Your Bookmarks!

In order to increase the security of AAA Campus we’ve implemented a new link structure. Because of this update, all of our pages have changed addresses and some of your bookmarks are likely to have been broken. Please navigate to the page you’d like to bookmark via the home page menu and bookmark the new link in order to avoid 404 errors. Sorry for the inconvenience and thanks for your understanding.

Read more

Outside the Box

We’re More Than Just Training Course Creators

While a lot of what we do here in Quality and Education Services involves creating more conventional training courses, that’s not all we do. We love thinking outside the box to accomplish learning goals by utilizing innovative ideas and various mediums. Some examples of this include creating simulations, job aids, designing print materials, or even creating engaging videos. Sometimes these less conventional means of training are more effective based on the goals of the client, and we’re able to tell what solution will work best in each situation. Read more

Intro to Mobile Charging Course

Take a Test Drive of Our ‘Intro to Mobile Charging’ Course

We’re proud of the info we have about our services on the site, but sometimes it’s better to just let the courses speak for themselves. With this ‘show rather than tell’ method in mind, we’ve made one of our course modules, ‘Introduction to AAA/CAA Mobile Charging’, available for your viewing pleasure. The purpose of the course is let users step into the shoes of a Roadside Problem Solving Technician to learn how they assist members who drive electric vehicles. Read more

Won’t You Be Our SME?

You might be asking yourself, “what is an SME?”, “what’s in it for me?”, or even “why did I read the post title in the voice of Mr. Rogers?”. All valid questions.

Firstly, SME stands for Subject Matter Expert. In short, an SME is someone who is quite knowledgeable about a particular topic who works with a training expert to create content based on their training needs. Read more